Refund, Return & Warranty Policy
All sales are final. Fudd Arms does not offer refunds on completed orders. In the event a cancellation is requested, the following restocking fees apply and will be deducted from any eligible store credit or return resolution.
Standard items are subject to a 10% restocking fee. Made to order items are subject to a 20% restocking fee. These fees are assessed to recover card processing fees, shipping costs, and production expenses incurred at the time the order was placed.
Because Fudd Arms begins fulfillment immediately upon purchase, cancellation requests are not guaranteed and are handled on a case by case basis. If an order has already shipped, the customer must refuse delivery or mark the package "Return to Sender" and leave it for USPS pickup. Refund eligibility will be determined upon receipt of the returned item, minus the applicable restocking fee.
Damages and Order Issues
Fudd Arms takes quality seriously. If your item arrives damaged or incorrect, please contact us within 7 days of delivery. Claims submitted outside of this window may not be eligible for resolution. When reaching out, please include your order number, a description of the issue, and photos of the item and packaging where applicable. We will work with you to make it right.
Warranty
Select Fudd Arms products carry a lifetime warranty against manufacturer defects. Warranty coverage, where applicable, will be expressly stated on the individual product page. Items not listed as warranted carry no warranty and are sold as is. Warranty coverage does not extend to damage caused by misuse, improper installation, modification, or normal wear and tear.
To determine whether your item qualifies for warranty coverage or to submit a warranty claim, please contact us at the information listed below.
Non-Returnable Items
Certain items are non-returnable by nature of their manufacture or regulatory status. This includes but is not limited to made to order items that have entered production, items marked as final sale, and any item that has been installed, modified, or used. Fudd Arms reserves the right to assess returnability on a case by case basis.
Exchanges
Fudd Arms does not offer direct exchanges. If you believe you received an incorrect item, please contact us within 7 days of delivery and we will review your order and work toward a resolution.
Chargebacks and Payment Disputes
Initiating a chargeback or payment dispute does not constitute a valid cancellation and may result in the order being flagged and future purchases being declined. Fudd Arms reserves the right to contest any dispute with the card issuer using order records, correspondence, and shipping confirmation as evidence.
By completing a purchase on Fuddarms.com, the customer acknowledges and agrees to this policy in full.
Contact Us
Email: Support@fuddarms.com
Fudd Arms LLC
PO Box 1383
Raymond, NH 03077